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How to get services

Customer Service Center

All types of complaints including new power connections, power outage / bill / meter complaints, bill payment arrangements can be reported to the concerned power office and service centers under the power office and information can be obtained in this regard.

One stop service: 0431-611133

Power Sales and Distribution Division-1, Barisal's esteemed customers are provided services through 5 service centers. Service centers have been set up at various points in the city to provide easy service to the customers.

Alekanda and Circuit House Feeder Ground floor of Annex building, bank of Bibi pond
Medical Express, Medical, Rice Research Feeder Madrasa Road, Chadmari
Hatem Ali  Himel Cottage
Kalijira and Dapadapiya feeders Rupatali
 C&B Feeder Chaumatha

 

Bill related complaints

Any bill related complaints such as: - Bills for the current month not received, outstanding bills etc. for additional bills etc. by contacting the concerned electricity office and the service centers under the electricity office. If an immediate solution is possible, it will be settled. Otherwise the next contact time will be informed with a registration number and settlement will be taken within the next seven days.

Bill payment

                                              Customers will be able to pay their electricity bills at the designated bank of the electricity office and through Banglalink, Grameen, Robi.

 

Complaint of power outage

Power Outage Complaints Specified “If you report a power outage to the Complaint Center / Executive Engineer / Residential Engineer’s Office, you will be informed of the complaint number and possible time of disposal. Disposal will be arranged within 24 hours to rectify your power outage in the order of complaint number. In some cases, if it is not possible to rectify the power outage within the stipulated time, the customer will be informed.